At home I have a cablecom consumer connection and it broke yesterday at around 11pm. I tried to call the 0800 668866 hotline but it seems it's .. well, hot :) because I get network busy when calling and every now and again I can traverse the call center menu but phone calls hang after a few minutes (before I speak to a human).
Perhaps others have seen troubles in the Eden of Cablecom? Symptoms are: dhcpd at 22.214.171.124 gives out net-10 (10.151.169.44) and if I change my local mac I get another rfc1918 address. The head is up and I see arp traffic on the ethernet, but otherwise IP is not possible.
Cool hack-fact: until I reset the modem this morning, established traffic (by pf statefull firewall on my home router) was live and kicking, just new sessions would not be established. I'm pretty sure cablecom is at fault, but I can't seem to reach them to talk.
Can somebody confirm? Are there other contacts I can try?