Pim:

Take the police there with you. This should add a sobering, legalizing effect to the whole ordeal because nothing about this sounds normal OR legal! If not the police, then take your lawyer so that the company can explain the details of this 'extraction excercize' to the attourney. To me this sounds (pardon my French everyone!) more like an INSERTION tnan an extraction! Cheers!

Vinnie -----Original Message----- From: Will van Gulik [mailto:mailing-porcus@porcus.ch] Sent: Monday, November 14, 2011 02:56 AM To: swinog@lists.swinog.ch Subject: Re: [swinog] Extraction fees

Hi Pim, First, I'm thinking that 16 hours and 2 (other) guys for 3 servers and some network devices looks a bit heavy. Maybe that's what they are counting for the time spent for those two guys. My point of view is that if they act like that after a long work period, it might be a place/company to avoid. However if you don't have pending bills, I don't see why they are charging you for extraction, that's really non sense. Will On 11/13/11 11:19 PM, Pim van Pelt wrote: > Hi NOG! > > An ISP that I have had a ~4y relationship with has recently terminated > the hosting for a small number of servers (3x 1U machine and a switch > and a console server). For a while they were not able to return my > equipment to me, but now they have sent me a friendly letter asking me > to pay a significant sum of money (to the tune of 4000 CHF) extraction > fee, and that I must accompany two engineers on-site for about 16 > hours to safely remove the equipment. Is it common for swiss companies > to terminate agreements and then send an invoice for returning the > property? > > Feel free to drop me a note off-list. _______________________________________________ swinog mailing list swinog@lists.swinog.ch http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog