Hi List
Am Dienstag, den 03.12.2013, 15:13 +0100 schrieb Fredy Kuenzler:
We are investigating what went wrong. As far as I know this is a special case and we are reselling a simple darkfiber of Sunrise (very uncommon), and it seems that a ticket has been opened with Sunrise a while ago. As it's a Layer-1 service we are unable to check the functionality.
Someone from our team will get back to you offlist once we have further information.
Sorry for the issue.
@Fredy: thank for the intervention.
@all: thanks for all the tips send privately.
Sunrise will now send a technician with proper testing devices to debug the connection. I am pretty sure that we are able to resolve the issue shortly.
Greetz, Andre