Hi Community
A website (no imprint, domain registered via anonymous proxy), which allegedly breaks some copyright laws, is proxied by CloudFlare.
CloudFlare got a DMCA take-down notice from an attorney and replied to the attorney, that the site in question is hosted at AS6772, ImproWare AG, but did not tell the attorney the IP Address (nor the customer which could have been looked up via RIPE).
Cloudflare also contacted us and told the IP Address. I contacted the customer in question. He states he has nothing to do with that website (I might be tempted to doubt this statement, it could be a customer of the customer who is involved...).
But I cannot verify: I have no access to the logs of our customer's Server. I have no access to the proxy logs @ Cloudflare.
The attorney is now getting a bit impatient and considers filing a legal complaint against us to have us 'solve the issue'.
So I contact Cloudflare as they must have a customer who ordered said proxy service with them and probably pays for it. Cloudflare could handle the issue themself, directly at the source, knowing the paying 'culpit'.
I quickly got the reply, that they are not responsible for content hosted by their customer, therefore they relay complaints to the ISP in charge of the IP address in question.
That is a bit weird.... isn't it?
I quickly got the reply, that they are not responsible for content hosted by their customer, therefore they relay complaints to the ISP in charge of the IP address in question.
That is a bit weird.... isn't it?
I'm not sure if "getting impatient" will do them any good. A DMCA complaint is worthless if you aren't a US entity or do business in the US.
It's indeed a bit weird that Cloudflare doesn't respond to legal requests. But I don't know US law much, so I don't know how cooperative they have to be. They're probably going with the bare minimum, just so they don't get into trouble...