dear guys from sunrise
could anyone forward this message to a mailadmin from sunrise? thanks.
flood problem since yesterday:
a customer sent a mail with attachement to about 30-40 addresses via sunrise smtp. all of this 30-40 receipients keep getting this mail thousand times since yesterday. sender email is info@vsmwh.ch.
sunrise support told the customer that it is his problem and is not willing to check the situation :)
the customer has isdn dial in and plugged out his modem ;-)
i heard that also other guys have the same problem.
thanks
Hello!
Seems to be the well-know Exchange-POP-Connector-Loop problem again. We have blacklisted the info@vsmwh.ch on customer request yesterday. I hope that info@vsmwh.ch learned to BCC his recipients instead of CCing them. ;-)
Best wishes, Matthias
----- Original Message ----- From: "Thomas Hug" tom@nine.ch To: swinog@swinog.ch Sent: Friday, November 04, 2005 9:02 AM Subject: [swinog] sunrise is flooding the world
dear guys from sunrise
could anyone forward this message to a mailadmin from sunrise? thanks.
flood problem since yesterday:
a customer sent a mail with attachement to about 30-40 addresses via sunrise smtp. all of this 30-40 receipients keep getting this mail thousand times since yesterday. sender email is info@vsmwh.ch.
sunrise support told the customer that it is his problem and is not willing to check the situation :)
the customer has isdn dial in and plugged out his modem ;-)
i heard that also other guys have the same problem.
thanks
-- kind regards,
Thomas Hug Nine Internet Solutions AG, nine.ch Binzmuehlestrasse 78a, CH-8050 Zuerich Tel +41 44 481 16 42, Fax +41 44 481 16 43
swinog mailing list swinog@lists.swinog.ch http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog
hi list,
On Fri, 04 Nov 2005 09:02, Thomas Hug wrote:
a customer sent a mail with attachement to about 30-40 addresses via sunrise smtp. all of this 30-40 receipients keep getting this mail thousand times since yesterday. sender email is info@vsmwh.ch.
sunrise support told the customer that it is his problem and is not willing to check the situation :)
the problem turned out to be the same like in the following swinog post: http://lists.swinog.ch/public/swinog/2005-April/000216.html
two receipients of the mass mail used probably pickup services, which forward the mails to all receipients in the To: header and kept sending each other the same mail, including all others in the To: header.
therefore, stopping one of the pickup services stops the loop.
so better use Bcc: or tell your customers todo so :)
thanks to sunrise abuse desk for cooperation
btw:
Microsoft provides a Patch for this problem:
http://www.microsoft.com/downloads/details.aspx?familyid=7b1ff109-092e-4418-...
-
Adrian Ulrich -
Matthias Hertzog -
Thomas Hug