ISP service management tool - swinog

28 Oct 2012

hi all,

I'm looking for an open-source tool for ISP service management. It should allow
documenting of all the physical network (ideally, also the datacenter environment), and
associate physical and logical network instances with customer services and their
contracts.

I looked at several tools, but they all are designed for Enterprise IT tasks, and none of
them deals with subscribers and contracts:

http://www.opendcim.org/
http://www.i-doit.org/

The NOC project seems to be promising, I should probably invest more time in learning it:
http://kb.nocproject.org/display/SITE/NOC

Your feedback will be appreciated. 

Commercial systems would also be OK, as long as they fit the requirements and have open
API.

thanks,
stan