I forgot to mention that the resulting database will feed the following construct for customer data presentation:
http://demo.oetiker.torrus.net/



From: Stanislav Sinyagin <ssinyagin@yahoo.com>
To: "swinog@swinog.ch" <swinog@swinog.ch>
Sent: Thursday, November 1, 2012 7:59 AM
Subject: Re: [swinog] ISP service management tool

so far, nobody has come up with something useful, so I guess I should start a new project from scratch. If some company wants to join the sponsors pool, you are particularly welcome :)


From: Stanislav Sinyagin <ssinyagin@yahoo.com>
To: "swinog@swinog.ch" <swinog@swinog.ch>
Sent: Sunday, October 28, 2012 4:34 PM
Subject: [swinog] ISP service management tool



hi all,

I'm looking for an open-source tool for ISP service management. It should allow documenting of all the physical network (ideally, also the datacenter environment), and associate physical and logical network instances with customer services and their contracts.

I looked at several tools, but they all are designed for Enterprise IT tasks, and none of them deals with subscribers and contracts:

http://www.opendcim.org/
http://www.i-doit.org/



The NOC project seems to be promising, I should probably invest more time in learning it:
http://kb.nocproject.org/display/SITE/NOC


Your feedback will be appreciated.

Commercial systems would also be OK, as long as they fit the requirements and have open API.


thanks,
stan


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