hi all,
I'm looking for an open-source tool for ISP service
management. It should allow documenting of all the
physical network (ideally, also the datacenter
environment), and associate physical and logical network
instances with customer services and their contracts.
I looked at several tools, but they all are designed for
Enterprise IT tasks, and none of them deals with
subscribers and contracts:
http://www.opendcim.org/
http://www.i-doit.org/
The NOC project seems to be promising, I should probably
invest more time in learning it:
http://kb.nocproject.org/display/SITE/NOC
Your feedback will be appreciated.
Commercial systems would also be OK, as long as they fit
the requirements and have open API.
thanks,
stan
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