Dear colleagues,
I have come to ask for your help regarding VoIP providers based in Switzerland.
Our telephony is currently managed by our landlord (EPFL) but we are moving offices very soon and will need to switch to a VoIP option.
We initiated a few contacts but are not very impressed with what we have been seeing so far…
We are just looking for a hosted VoIP infrastructure provider able to cater to small companies in an efficient way. It needs to be configurable by us as much as possible. We also need to be able to obtain a contractual SLA for management reasons as you can expect.
Ideally, we would like to have a demo account set up by next week because I'm off on holiday after that and I would like to concerned parties to be testing it during that time. I guess this should not be an issue for an efficient provider ;-)
So, do you have any feedback regarding such offers ?
Thank you in advance for your help,
Antoine
how many people/phones/numbers?
without going into details, I suggest to run your own Asterisk (or Callmanager) connected through a redundant SIP-Trunk to an VoIP Provider.
cheers
Ralph
----- Ursprüngliche Mail -----
Dear colleagues,
I have come to ask for your help regarding VoIP providers based in Switzerland.
Our telephony is currently managed by our landlord (EPFL) but we are moving offices very soon and will need to switch to a VoIP option.
We initiated a few contacts but are not very impressed with what we have been seeing so far…
We are just looking for a hosted VoIP infrastructure provider able to cater to small companies in an efficient way. It needs to be configurable by us as much as possible. We also need to be able to obtain a contractual SLA for management reasons as you can expect.
Ideally, we would like to have a demo account set up by next week because I'm off on holiday after that and I would like to concerned parties to be testing it during that time. I guess this should not be an issue for an efficient provider ;-)
So, do you have any feedback regarding such offers ?
Thank you in advance for your help,
Antoine
swinog mailing list swinog@lists.swinog.ch http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog
On Thu, 28 Aug 2014 19:45:43 +0200 (CEST) Ralph Krämer ralph.kraemer@vable.ch wrote:
I suggest to run your own Asterisk (or Callmanager)
...or freeswitch, if you like reliability and predictable behaviour.
I've managed quite a few freeswitch deployments until now and did some migrations from Asterisk to freeswitch due to issues with reliability or flexibility. As an office/corporate pbx I'd select freeswitch over asterisk any time. If something more specialized is needed, yate is worth a try.
through a redundant SIP-Trunk to an VoIP Provider.
Curious however about recommendations for VoIP providers in .ch there aren't that many around unfortunately. would love to hear some suggestions (backed by experiece).
cheers, Michael
Curious however about recommendations for VoIP providers in .ch there
aren't that many around unfortunately. would love to hear some suggestions (backed by experiece).
We have a redundant SIP uplink (2 different datacenters) to upc-cablecom. Pricing is OK, quality is OK, support is very professional (no 1st-level crap, you get directly to the engineers). They use a separate physical connection for the VoIP link and run a VPN on that link between your PBX and theirs, so you're not exposed to DDoS and other nasty stuff from the Internet. Of course it's still a good idea to protect your PBX with a session border controller and a firewall... ;-)
This setup exists for 3 years now and I don't see any reason to change providers.
Kind regards, Viktor
On 2014-08-29 03:23, Michael Horn wrote:
On Thu, 28 Aug 2014 19:45:43 +0200 (CEST) Ralph Krämer ralph.kraemer@vable.ch wrote:
I suggest to run your own Asterisk (or Callmanager)
...or freeswitch, if you like reliability and predictable behaviour.
I've managed quite a few freeswitch deployments until now and did some migrations from Asterisk to freeswitch due to issues with reliability or flexibility. As an office/corporate pbx I'd select freeswitch over asterisk any time. If something more specialized is needed, yate is worth a try.
+1 on FreeSWITCH, have been using that for years; and as they finally have debian packages that work in their own apt-repo, makes installing much easier too.
One thing to note though is that one does not have to keep their configfile layout, one can bend it anyway one likes.
through a redundant SIP-Trunk to an VoIP Provider.
Curious however about recommendations for VoIP providers in .ch there aren't that many around unfortunately. would love to hear some suggestions (backed by experiece).
I have good experience with netvoip.ch; though it really depends on why/how one uses it (in my case inbound only mostly and not for large volumes).
Note also, that if one has a hardline and a Fritz!Box, one can use the latters internal SIP server to make that hardline available from anything you can connect to it. (SIPclients -> FS -> F!B in my case).
Greets, Jeroen
Hello,
Thank you for your reply.
I should indeed have been more specific :-)
For the moment, we plan to implement about 10 lines with 2 "head numbers" that will be used to rotate calls depending on the hours and such.
Your suggestion to implement our own system is a valid one but is not one we would like to pursue. I have no doubt there are very good open source solutions but given the reasonable price of the solutions that we have been seeing, it does not seem like it would make sense to set up our own system.
Regarding UPC Cablecom, I have not been successful at reaching them (maybe because our planned setup is so small ?) but I should probably give it another try.
Have a nice day,
On Aug 29, 2014, at 8:45 AM, Jeroen Massar jeroen@massar.ch wrote:
On 2014-08-29 03:23, Michael Horn wrote:
On Thu, 28 Aug 2014 19:45:43 +0200 (CEST) Ralph Krämer ralph.kraemer@vable.ch wrote:
I suggest to run your own Asterisk (or Callmanager)
...or freeswitch, if you like reliability and predictable behaviour.
I've managed quite a few freeswitch deployments until now and did some migrations from Asterisk to freeswitch due to issues with reliability or flexibility. As an office/corporate pbx I'd select freeswitch over asterisk any time. If something more specialized is needed, yate is worth a try.
+1 on FreeSWITCH, have been using that for years; and as they finally have debian packages that work in their own apt-repo, makes installing much easier too.
One thing to note though is that one does not have to keep their configfile layout, one can bend it anyway one likes.
through a redundant SIP-Trunk to an VoIP Provider.
Curious however about recommendations for VoIP providers in .ch there aren't that many around unfortunately. would love to hear some suggestions (backed by experiece).
I have good experience with netvoip.ch; though it really depends on why/how one uses it (in my case inbound only mostly and not for large volumes).
Note also, that if one has a hardline and a Fritz!Box, one can use the latters internal SIP server to make that hardline available from anything you can connect to it. (SIPclients -> FS -> F!B in my case).
Greets, Jeroen
swinog mailing list swinog@lists.swinog.ch http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog
On 2014-08-29 09:03, Antoine Benkemoun-André wrote:
Hello,
Thank you for your reply.
I should indeed have been more specific :-)
For the moment, we plan to implement about 10 lines with 2 "head numbers" that will be used to rotate calls depending on the hours and such.
Things like rotation based on time/availability requires either a fully hosted solution, or you do it yourself (which is not that tricky and gives you extreme flexibility)
Your suggestion to implement our own system is a valid one but is not one we would like to pursue. I have no doubt there are very good open source solutions but given the reasonable price of the solutions that we have been seeing, it does not seem like it would make sense to set up our own system.
I mentioned netvoip, as they also do "Hosted PBX":
http://www.netstream.ch/index.php?id=91
Note that a google(hosted pbx provider site:ch) will reveal even more of those options for these.
Cablecom is in there too:
https://wwwch.upc-cablecom.ch/en/produkte/telefon/virtual-pbx.htm
Greets, Jeroen
Jeroen, once we started talking about FreeSWITCH, here's my minimalist configuration, quite handy to start a new installation: https://github.com/xlab1/freeswitch_conf_minimal
________________________________ From: Jeroen Massar jeroen@massar.ch To: Michael Horn nibbler@nibbler.de; swinog@lists.swinog.ch Sent: Friday, August 29, 2014 8:45 AM Subject: Re: [swinog] Swiss VoIP providers
On 2014-08-29 03:23, Michael Horn wrote:
On Thu, 28 Aug 2014 19:45:43 +0200 (CEST) Ralph Krämer ralph.kraemer@vable.ch wrote:
I suggest to run your own Asterisk (or Callmanager)
...or freeswitch, if you like reliability and predictable behaviour.
I've managed quite a few freeswitch deployments until now and did some migrations from Asterisk to freeswitch due to issues with reliability or flexibility. As an office/corporate pbx I'd select freeswitch over asterisk any time. If something more specialized is needed, yate is worth a try.
+1 on FreeSWITCH, have been using that for years; and as they finally have debian packages that work in their own apt-repo, makes installing much easier too.
One thing to note though is that one does not have to keep their configfile layout, one can bend it anyway one likes.
through a redundant SIP-Trunk to an VoIP Provider.
Curious however about recommendations for VoIP providers in .ch there aren't that many around unfortunately. would love to hear some suggestions (backed by experiece).
I have good experience with netvoip.ch; though it really depends on why/how one uses it (in my case inbound only mostly and not for large volumes).
Note also, that if one has a hardline and a Fritz!Box, one can use the latters internal SIP server to make that hardline available from anything you can connect to it. (SIPclients -> FS -> F!B in my case).
Greets, Jeroen
_______________________________________________ swinog mailing list swinog@lists.swinog.ch http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog
On Fri, 29 Aug 2014 15:34:49 -0700 Stanislav Sinyagin ssinyagin@yahoo.com wrote:
Jeroen, once we started talking about FreeSWITCH, here's my minimalist configuration, quite handy to start a new installation: https://github.com/xlab1/freeswitch_conf_minimal
Thanks a lot! I was keeping something like that in my private drawer for quite some time as the default-configuration fs comes with is a verbose example but by no means adequate or reasonable for generic deployments.
I'd even move the definitions for sip-profile parameters from vars to the relevant profiles because fs-newbies are often confused by this separation and indirection which might lead to insecure setups.
Anyway... your configuration seems a much easier starting point for most users. Will keep the URL to the repo in my bookmarks for sure :-)
-mh
also probably this link is worth sharing :-) https://github.com/xlab1/voip_qos_probe
________________________________ From: Michael Horn nibbler@nibbler.de To: Stanislav Sinyagin ssinyagin@yahoo.com Cc: Jeroen Massar jeroen@massar.ch; "swinog@lists.swinog.ch" swinog@lists.swinog.ch Sent: Saturday, August 30, 2014 12:42 AM Subject: Re: [swinog] Swiss VoIP providers
On Fri, 29 Aug 2014 15:34:49 -0700
Stanislav Sinyagin ssinyagin@yahoo.com wrote:
Jeroen, once we started talking about FreeSWITCH, here's my minimalist configuration, quite handy to start a new installation: https://github.com/xlab1/freeswitch_conf_minimal
Thanks a lot! I was keeping something like that in my private drawer for quite some time as the default-configuration fs comes with is a verbose example but by no means adequate or reasonable for generic deployments.
I'd even move the definitions for sip-profile parameters from vars to the relevant profiles because fs-newbies are often confused by this separation and indirection which might lead to insecure setups.
Anyway... your configuration seems a much easier starting point for most users. Will keep the URL to the repo in my bookmarks for sure :-)
-mh
Am 28/08/2014 21:23, schrieb Michael Horn:
On Thu, 28 Aug 2014 19:45:43 +0200 (CEST) Ralph Krämer ralph.kraemer@vable.ch wrote:
I suggest to run your own Asterisk (or Callmanager)
...or freeswitch, if you like reliability and predictable behaviour.
I've managed quite a few freeswitch deployments until now and did some migrations from Asterisk to freeswitch due to issues with reliability or flexibility. As an office/corporate pbx I'd select freeswitch over asterisk any time. If something more specialized is needed, yate is worth a try.
through a redundant SIP-Trunk to an VoIP Provider.
Curious however about recommendations for VoIP providers in .ch there aren't that many around unfortunately. would love to hear some suggestions (backed by experiece).
i can't confirm that i tested intensively freeswitch
* the weakness of clustering * native database connection doesnt exist, but only via odbc and thirdparty tool * this xml configuration is the blown up version of asterisk .. with less flexibility
there are some rumors about a native DB implementation in the Future, but lets see ...
actually in a ISP environment freeswitch is no use, because of fundamental limit of scalability but a loadtest was promissing and was showing at least double capacity compared to Asterisk.
lets wait for the next major version to see the housework is done the right way ;)
my 5 cents
Roger
cheers, Michael
On 09/03/2014 03:40 PM, Roger Schmid wrote:
i can't confirm that i tested intensively freeswitch
- the weakness of clustering
For sure there is no built-in support for clustering, but there are at least some ideas how to do loadbalancing for example [1].
- native database connection doesnt exist, but only via odbc and thirdparty tool
Postgres native support was added in FreeSWITCH 1.2.5. [2]
Cheers, Georg
[1] https://wiki.freeswitch.org/wiki/Enterprise_Deployment [2] https://wiki.freeswitch.org/wiki/PostgreSQL_in_the_core
On Wed, 03 Sep 2014 09:40:00 -0400 Roger Schmid roger@mgz.ch wrote:
this xml configuration is the blown up version of asterisk
Which is owed to having the same target audience and a common featureset.
native database connection doesnt exist
I can only speculate what you mean by that, but depending on what you need the database for, there is of course native support. There is even is a variety of options: e.g. when using lua/js/perl/python/etc. for call control: https://wiki.freeswitch.org/wiki/Languages_for_Call_Control or for filing CDRs away: https://wiki.freeswitch.org/wiki/Cdr
actually in a ISP environment freeswitch is no use, because of fundamental limit of scalability but a loadtest was promissing and was showing at least double capacity compared to Asterisk.
There are significant architectural advantages freeswitch has over asterisk which I won't dive into right now because they are already well documented by people more familiar with the intricate details. Start here: http://www.freeswitch.org/node/117
For ISP or carrier environments however you're right: neither of both is a good choice. yate offers much more flexibility and scalability there.
If you want to go totally crazy, there is also Yxa: http://www.stacken.kth.se/project/yxa/ however I have no idea if it is used anywhere in production.
I don't want to start or get into a lengthy debate here about "what's better" because there is no answer to that. In the end the question always is: "Is the tool I'm using the most suitable tool for the job and does the underlying architecture match my preferences and requirements?"
Cheers, -mh
there's a number of providers who offer a standard set of features on their hosted PBX solutions.
But if you want something special, you would have to build or buy a specialized solution. For example, I built recently a PBX with call routing based on Google Calendar and Google Contacts :)
Probably this should give you a good start: https://www.google.ch/search?q=site%3Ach+hosted+pbx
________________________________ From: Antoine Benkemoun-André antoine@benkemoun.fr To: "swinog@swinog.ch" swinog@swinog.ch Sent: Thursday, August 28, 2014 6:00 PM Subject: [swinog] Swiss VoIP providers
Dear colleagues,
I have come to ask for your help regarding VoIP providers based in Switzerland.
Our telephony is currently managed by our landlord (EPFL) but we are moving offices very soon and will need to switch to a VoIP option.
We initiated a few contacts but are not very impressed with what we have been seeing so far…
We are just looking for a hosted VoIP infrastructure provider able to cater to small companies in an efficient way. It needs to be configurable by us as much as possible. We also need to be able to obtain a contractual SLA for management reasons as you can expect.
Ideally, we would like to have a demo account set up by next week because I'm off on holiday after that and I would like to concerned parties to be testing it during that time. I guess this should not be an issue for an efficient provider ;-)
So, do you have any feedback regarding such offers ?
Thank you in advance for your help,
Antoine
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Antoine Benkemoun-André -
georg -
Jeroen Massar -
Michael Horn -
Ralph Krämer -
Roger Schmid -
Stanislav Sinyagin -
Viktor Steinmann