Let the discussion be focused on the theme. Concrete issues can be solved and will be solved.
There are many generic contacts and those will be read, even Mail-Accounts! With people behind who will take care..... Which telephone number is wanted or needed? I personally find the INOC-DBA a good thing and surprise it works (some limitations are known) ;-) My suggestion is, to us the well known mail-addresses, if this does not work try again or use a "trampoline" address.
@Martin Please send me privately your email with the number you got. I will clarify this situation.
Best Regards Marc
-- It's easy to smile if you don't care about the future