André,
We are investigating what went wrong. As far as I know this is a special case and we are reselling a simple darkfiber of Sunrise (very uncommon), and it seems that a ticket has been opened with Sunrise a while ago. As it's a Layer-1 service we are unable to check the functionality.
Someone from our team will get back to you offlist once we have further information.
Sorry for the issue.
Best regards, Fredy / Init7
Am 03.12.2013 13:53, schrieb Andre Timmermann:
Hi List
I'm trying to debug a fiber connection between two datacenters in Zurich. Unfortunately the other companies involved are not very responsive. And please bear with me, I am not a network engineer, I am just the poor guy who got this thingie on his desk...
Here is what I am trying to achieve:
In each datacenter we got an Arista DCS-7050T-52 with each an SFP 1000BASE-LX which supports up to 10km links on single-mode and 550m on multi-mode fiber.
We got a 1Gbps "dedicated Layer2 Connection incl. Managed Switch" from Init7. As far as I know, they are using Sunrise as partner to provide the connection. We are connecting to a SMF with 1310nm.
If I put everything together, I still see a "notconnect" on the switchport. Unfortunately the "Platin" support seems to be more like "Bronze", we do not get a proper response right now.
Currently I can't tell if there is something wrong within our setup or within the setup of our provider.
I would like to get a third party with a proper testing device (and more experience than me) to meet me in the datacenter(s) and help me to find evidence what the heck is going on.
Best regards, Andre Timmermann