9 Dec
2005
9 Dec
'05
10:47 a.m.
Benoit Panizzon wrote:
Sorry, the Helpdesk is completely useless if you're not a CC customer.
As such I can pretty much attest that is pretty much useless to those, as well.
A few years ago, my cable suddenly stopped working. After calling them 4 days in a row (nothing worked, after all and I got plenty pissed after using 56k for a day) and being told that it must be my machine as my modem works perfectly, they finally figured that it actually had been shutdown by THEM after all and went on to blame me for having allegedly tried to DoS their DHCP servers...
To be fair, other than that my experiences with hispeed have been predominantly good. But don't get me started about digitalphone...