Dear List
We sometimes get requests from business customers, with own mailserver, which directly receives email via smtp, for an outgoing smtp-relay.
I then argue with:
* Their server is absolutely capable of sending emails directly * They have better control of the sending process. * They can look for problem them self in their logs. * Anti-Spam thresholds aimed at end users, not companies. * They are not affected if another customer is spaming and therefore the IP of the relay blacklisted.
But still, I then often get an "BUT... you are our ISP, isn't it your duty to offer such a relay service? Other ISP do this!"
rly? Do other ISP still offer smtp relaying services to business customers with own email infrastructure?
Mit freundlichen Grüssen
-Benoît Panizzon-
Hey Benoit,
in short: yes, we do, for customers with high technial experience (i.e. we can trust that they are by default doing the right thing [tm].)
Best,
Nico
Benoit Panizzon benoit.panizzon@imp.ch writes:
Dear List
We sometimes get requests from business customers, with own mailserver, which directly receives email via smtp, for an outgoing smtp-relay.
I then argue with:
- Their server is absolutely capable of sending emails directly
- They have better control of the sending process.
- They can look for problem them self in their logs.
- Anti-Spam thresholds aimed at end users, not companies.
- They are not affected if another customer is spaming and therefore the IP of the relay blacklisted.
But still, I then often get an "BUT... you are our ISP, isn't it your duty to offer such a relay service? Other ISP do this!"
rly? Do other ISP still offer smtp relaying services to business customers with own email infrastructure?
Mit freundlichen Grüssen
-Benoît Panizzon-
-- Your Swiss, Open Source and IPv6 Virtual Machine. Now on www.datacenterlight.ch.
Gregor Riepl onitake@gmail.com writes:
in short: yes, we do, for customers with high technial experience (i.e. we can trust that they are by default doing the right thing [tm].)
But... If the customer has such a high level of expertise, wouldn't they be able to operate their own mail gateway with ease?
They are, but they don't want to. Basically focussing on what makes money for them. Kind of makes sense, doesn't it?
-- Your Swiss, Open Source and IPv6 Virtual Machine. Now on www.datacenterlight.ch.