Steven.Glogger@swisscom.com wrote:
did they phoned to the hotline?
no
maybe they sent spam or so and port 25 has been blocked in order to force the customer to use 587? is there any error message giving more information about problems on the customer side?
there was a message:
573 573 Authentifizierte Verbindungen nicht moeglich. Bitte nutzen Sie den Port 587 oder kontaktieren Sie uns unter 0800 800 800. Connexions authentifiees pas possible. Veuillez utiliser le port 587 ou nous appeler au 0800 800 800. Collegamenti autenticati non possibili. Prego voi uso la porta 587 oppure contattare il numero 0800 800 800. Authenticated connections not possible. Please use port 587 or contact us on 0800 800 800.
ther is no word "your dsl account got spam complaints" (or anything like that).
- Thomas