7 Nov
2008
7 Nov
'08
5:47 p.m.
----- Original Message ----
From: Reto Burkhalter reto.burkhalter@basis06.com
Never tell the support you are using Linux :-) They follow their scripts and can not handle such "exceptions". We are all clever enough to lie a little bit :-)
it actually applies to any vendor: as soon as you tell you use non-standard or non-tested environment, they immediately refuse to help... I even had to cheat Cisco TAC once :)