Hi
a customer got problems with an application (trading tool) downloading
from a server in the USA (206.106.137.3). A traceroute below.
Responsetime of hop 12 (80.91.251.98) is much higher than hop 11
(80.91.249.113) and a ping test did show lost packets on hop 12 but not
on hop 11.
the same application runs fine with a http proxy at LayerOne (init7), a
proxy on a hosteurope vps or on a Cablecom connection.
Is this the right place to report such a problem and aksing for help?
Thank you!
- Thomas
traceroute to 206.106.137.3 (206.106.137.3), 30 hops max, 60 byte packets
1 192.168.14.1 (192.168.14.1) [AS8151/AS28513] 1.394 ms 1.759 ms
1.362 ms
2 10.136.21.195 (10.136.21.195) [AS65534] 12.432 ms 13.231 ms
12.544 ms
3 22-27.186-195.fws.bluewin.ch (195.186.27.22) [AS3303/AS44038]
17.615 ms 18.040 ms 17.171 ms
4 85-27.186-195.fws.bluewin.ch (195.186.27.85) [AS3303/AS44038]
20.192 ms 17.757 ms 17.520 ms
5 tge2-4.zhhia01p-rtdi01.bluewin.ch (195.186.51.5) [AS3303/AS44038]
17.251 ms 17.302 ms 17.138 ms
6 tge2-4.zhhia01p-rtdi01.bluewin.ch (195.186.51.5) [AS3303/AS44038]
17.072 ms 17.700 ms 16.912 ms
7 net1702.zhhdz09p-rtdi01.bluewin.ch (213.3.247.169) [AS3303/AS44038]
17.966 ms 17.929 ms 17.966 ms
8 202-0-186-195.bluewin.ch (195.186.0.202) [AS3303/AS44038] 21.432
ms 19.125 ms 19.938 ms
9 i79tix-005-ae0.bb.ip-plus.net (138.187.129.7) [AS3303] 17.386 ms
17.596 ms 21.142 ms
10 zch-b1-link.telia.net (213.248.90.237) [AS1299] 17.117 ms 17.686
ms 17.173 ms
11 prs-bb1-link.telia.net (80.91.249.113) [AS1299] 25.882 ms 125.402
ms 25.827 ms
12 ash-bb1-link.telia.net (80.91.251.98) [AS1299] 108.584 ms 113.053
ms ash-bb1-link.telia.net (80.91.252.36) [AS1299] 158.407 ms
13 level3-ic-130870-ash-bb1.c.telia.net (213.248.89.178) [AS1299]
114.600 ms 114.618 ms 124.009 ms
14 vlan80.csw3.Washington1.Level3.net (4.69.149.190) [AS3356] 120.899
ms 120.495 ms 120.235 ms
15 ae-72-72.ebr2.Washington1.Level3.net (4.69.134.149) [AS3356]
113.387 ms 114.457 ms ae-82-82.ebr2.Washington1.Level3.net
(4.69.134.153) [AS3356] 120.064 ms
16 ae-3-3.ebr1.NewYork2.Level3.net (4.69.132.90) [AS3356] 112.147 ms
112.035 ms 112.211 ms
17 ae-1-100.ebr2.NewYork2.Level3.net (4.69.135.254) [AS3356] 116.964
ms 116.742 ms 110.879 ms
18 ae-5-5.car2.Stamford1.Level3.net (4.69.142.81) [AS3356] 116.335 ms
123.342 ms 116.644 ms
19 INTERACTIVE.car2.Stamford1.Level3.net (4.26.50.110) [AS3356]
122.280 ms 117.676 ms 116.042 ms
20 www.interactivebrokers.com (206.106.137.3) [AS11449] 118.604 ms
117.565 ms 118.602 ms 22ms
